Privacy Policy
Effective Date: July 2026
These Privacy Policy explain how we collect, use, protect, and manage your information, as well as the terms governing your use of the Piste Mapper platform. By accessing our website or using any Piste Mapper application or service, you agree to the practices and conditions described below.
If you do not agree with these terms, please discontinue the use of our services.
Information We Collect
To provide a reliable and personalised experience, Piste Mapper may collect information that you voluntarily provide, including your name, email address, travel information, booking details, and support requests. Depending on the services you use, we may also process technical information such as device type, operating system, app version, approximate location, crash reports, and usage analytics.
Some information may be provided directly by our tour operator or resort partners to deliver services related to your booking.
How We Use Your Information
Your information is used solely to provide and improve our services. This includes delivering resort navigation, displaying travel itineraries, providing customer support, maintaining platform security, improving product performance, and communicating important service updates.
We do not sell your personal information to third parties.
Data Protection
We apply reasonable administrative, technical, and organisational safeguards to protect your information against unauthorised access, disclosure, alteration, or destruction. While no online service can guarantee absolute security, protecting user data remains one of our highest priorities.
Sharing Information
Information may be shared only when necessary to operate our services, including with trusted technology providers, resort partners, tour operators responsible for your booking, or where required by applicable law.
Every partner receiving personal information is expected to process it responsibly and in accordance with applicable privacy regulations.
Your Rights
Depending on your location, you may have the right to request access to your personal information, correct inaccurate data, request deletion, restrict certain processing activities, or withdraw consent where applicable.
Requests regarding personal data may be submitted through our contact channels.
Using Piste Mapper
Piste Mapper provides digital services designed to enhance ski holidays through resort navigation, travel information, booking integration, and destination content.
You agree to use the platform responsibly and only for lawful purposes.
User Responsibilities
When using our services, you agree not to:
- misuse or interfere with the platform;
- attempt to gain unauthorised access to our systems;
- distribute malicious software or harmful content;
- violate applicable laws or the rights of other users;
- copy, modify, or redistribute any part of the platform without permission.
Contact
If you have questions regarding these Privacy Policy and Terms of Service, or wish to exercise your privacy rights, please contact the Piste Mapper team using the contact information provided on our website.
We are committed to maintaining a transparent, secure, and trustworthy platform for every traveller, partner, and destination that chooses Piste Mapper.